CityMD

Aftercare Clinical Assistant (Level One)

US-NY-Uniondale (Long Island)
ID
2017-1449
Category
Customer Service/Support

Overview

The Aftercare Clinical Assistant (Level One) will focus on contacting patients and relaying clinical results.

Responsibilities

A critical member of the team, the Aftercare Clinical Assistant’s (Level One) primary duties and responsibilities include:

  • Work in a fast paced environment with a focus on superior Customer Service 
  • Communicate clinical results to patients, answer patient questions / concerns and provide necessary patient counseling / education under the directive of MD / PA / NP
  • Ability to multi-task and use multiple systems, including our electronic medical documentation system to provide medical information and patient support/follow up after the clinical visit
  • Assist with obtaining Advanced Imaging and / or specialist appointments

Qualifications

  • A minimum of an Associate degree, a clinical certification (x-ray technician, pharmacy technician, Nurses Assistant, etc.) / prior healthcare experience is a plus or a Bachelors degree in a science related field
  • Clear communication skills
  • Flexible with a full-time work schedule including weekends, rotatings hours and holidays
  • Call center or clinical laboratory experience a plus

CityMD is an Equal Opportunity Employer

 

City MD cares about the safety of our employees and applicantsCity MD does not use chat rooms for job searches or communications. City MD will never request personal information via informal chat platforms or unsecure email. City MD will never ask for  money or an exchange of money, banking or other personal information prior to the an in-person interview. Be aware of potential scams while job seeking.  Interviews are conducted at select CITYMD locations during regular business hours only.   For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed