• Aftercare Clinical Assistant (Level One)

    Job Locations US-NY-Uniondale (Long Island)
    Customer Service/Support
  • Overview

    The Aftercare Clinical Assistant (Level One) will focus on contacting patients and relaying clinical results.


    A critical member of the team, the Aftercare Clinical Assistant’s (Level One) primary duties and responsibilities include:

    • Work in a fast paced environment with a focus on superior Customer Service 
    • Communicate clinical results to patients, answer patient questions / concerns and provide necessary patient counseling / education under the directive of MD / PA / NP
    • Ability to multi-task and use multiple systems, including our electronic medical documentation system to provide medical information and patient support/follow up after the clinical visit
    • Assist with obtaining Advanced Imaging and / or specialist appointments


    A candidate’s qualifications will include:

    • A minimum of an Associate's degree, Bachelor’s a plus, clinical certification (x-ray technician, pharmacy technician, Nurses Assistant, etc.) and/or equivalent clinical experience
    • Clear communication skills
    • Flexible with a full-time work schedule including weekends, rotating hours and holidays.
    • Call center or clinical laboratory experience a plus


    CityMD is an Equal Opportunity Employer



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