Billing Support

Job Locations US-NY-Uniondale (Long Island)


Job purpose

This is routine clerical work sorting, picking‑up and delivering mail for the medical billing department within CityMD.  Employees in this class perform clerical tasks in presorting outgoing mail, sorting incoming mail, operating postage meters and picking‑up and delivering mail.  Work includes maintaining basic records, readdressing undeliverable mail having insufficient or incorrect address and periodically requires some strenuous manual activity.




Duties and responsibilities

The primary duties and responsibilities of a Billing Support Specialist are:

  • Sorts incoming mail, parcels and other materials
  • Periodically lifts and carries boxes and packages
  • Operates postage scales and meters in order to weigh and stamp mail
  • Various clerical duties including but not limited to faxing, scanning, batching, envelope stuffing etc.
  • Periodically assisting other departments within the billing department with various tasks/duties
  • Update any demographic/address changes in systems not limited to but including EClinicalWorks and Aprima.
  • Contacting patients to get updated demographic information.
  • Reviewing patient’s account to identify whether refunds are valid and compiling list to ensure checks are sent timely
  • Updating patient’s account to reflect transactions made (Posting Refunds)
  • Printing claims to send to multiple insurance carriers.




A candidate’s qualifications will include:

  • High School Diploma, GED or Equivalent required
  • 1-3 years of general clerical work or an equivalent combination of education, training and/or experience
  • Knowledge of EClinicalWorks a plus!
  • Medical Billing knowledge a plus!
  • Knowledge of mailroom practices and procedures
  • Ability to understand and carry out moderately complex oral and written instructions and keep basic records
  • Requires strong organizational and multitasking skills
  • Must be able to lift up to 40 pounds
  • Familiarity with Microsoft Excel and Word.


Additional Information

Physical requirements

This job may require, from time to time, repetitive tasks. It may also require the ability to lift medium loads/boxes of 10-40 pounds.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed