• Computer Systems Analyst

    Job Locations US-NY-New York
    Information Technology
  • Overview

    The Clinical Information Systems Analyst/Specialist has an entry-level understanding of clinical systems that is applicable to the analysis of business problems for recommendations to meet the organization’s goals. These goals include providing a secure, effective and integrated patient care delivery system that continually improves outcomes, reduces costs, increases efficiency and enhances patients’ experiences. Primary responsibilities include collaborating with clinicians and end users of the system to design, build, test, train, implement, evaluate, and provide maintenance of the Electronic Health Records (EHR) and supporting clinical documentation applications.


    The primary duties and responsibilities of a Computer Systems Analyst are:


    • Serve as an active member of the team, dedicated to the development of electronic solutions for documentation that fit clinical workflow and practices and are aligned with current best practice standards.
    • Provide ongoing support including resolution of system issues, root cause analysis of problems, planning and testing of system upgrades, and development of enhancements to meet the changing business needs of our clients and healthcare environment.
    • Collaborate with Physicians, Clinicians, end users, vendor and other teams to develop and deploy electronic applications or new functionality
    • Analyze clinical application components by making recommendations, designing, developing, and testing clinical application components and make necessary changes using build tools provided by the vendor
    • Develop system design documentation and outline build steps using appropriate tools and maintains with ongoing system changes
    • Gather and analyzes information skillfully, troubleshoot, and resolves problems in early stages, otherwise know when to triage and escalate issues to manager when necessary to seek guidance
    • Take initiative for self-learning activities to complete within specified time frame


    A candidate’s qualifications will include:


    • Education and Certifications: Bachelors of Science in Healthcare related field; or College Degree (B.A, B.S. or similar) in a field of study such as business, IT, or related area
    • Clinical Systems implementation experience
    • Knowledge in healthcare operations, information technology, and clinical workflow
    • Excellent interpersonal skills for collaborative work, conflict management and consensus facilitation
    • Values teamwork and offers assistance and support to team members
    • Strong analytical skills while also having a process orientation
    • Effective communication skills including verbal, written and presentation skills
    • Flexible availability including evenings, weekends and holidays as needed
    • Background in eCW application build or experience with other healthcare EHR vendor (strongly preferred)
    • Experience in problem analysis and testing with an emphasis in healthcare and/or business applications
    • Evening and occasional weekend work hour availability


    Additional Information


    The Clinical Information Systems Analyst must have an understanding and experience with clinical practice, computer science, and information technology to manage data and determine clinical functions that are suitable to build to ensure alignment with professional standards of clinical practice. They are responsible for the analysis and documentation of clinical workflows, identifying needed process changes, and developing future workflows related to the implementation of new solutions or functionality. Therefore ability to communicate with all levels of corporate leadership, clinicians, physicians, and ancillary department staff and is essential for this position.  


    Physical requirements


    This job may require, from time to time, repetitive tasks with few breaks.


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